Software Maintenance & Support Services.
Somewhere in your company there’s an application everyone depends on and nobody wants to touch. The developers who built it have moved on, the dependencies are three major versions behind, and every deploy is a small act of courage. That’s exactly the software we look after — monitored around the clock, patched on schedule, and fixed under an SLA with response times written into the contract.
Software that stays healthy after launch
Maintenance isn’t what happens when nobody’s looking. It’s a discipline — with response times, changelogs and someone whose job it is.
An SLA you can hold us to
Response and resolution targets live in the contract, not the sales deck. Critical incidents get humans working within minutes, any hour of the day.
Problems found before your customers find them
Uptime, error and performance monitoring tuned to your stack. Most incidents are resolved before the first support ticket ever lands.
Legacy that stops rotting
Scheduled dependency upgrades, security patches and refactoring in small, safe doses — so the codebase gets a little better every month instead of quietly worse.
Orphaned systems, adopted
We take over applications whose original developers are long gone: reconstruct the knowledge, write the missing docs, and own the system end to end.
What the retainer covers
How a takeover works
Most clients arrive with a running system, no documentation and mild anxiety. Here’s how that goes.
Access & audit
We inventory the code, infrastructure, credentials and whatever documentation actually exists, then hand you an honest map of the risks, ranked by how much sleep each one should cost.
Stabilise
Monitoring, alerting, backups — and the scariest quick fixes first. Within a few weeks the system stops surprising anyone.
Run under SLA
A support tier matched to how critical the system is, a shared channel with our engineers, and incident response that meets the clock we agreed on.
Improve on a schedule
A standing budget of hours for upgrades, tech-debt paydown and small features — so maintenance moves the product forward, not just sideways.
Tooling & stacks we support
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Can you take over an app whose developers disappeared?
What do your SLA tiers look like?
How is maintenance priced?
Do you support old stacks?
Where does maintenance end and new development begin?
Can you work alongside our in-house developers?
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Let’s buildsomethinggreat.
Tell us about your project — we’ll reply within 2 hours with a clear plan and honest estimate.